It all begins with a conversation and it ends when you are happy with the completed project. We stand behind our work with a 1-year labor warranty and the quick responsiveness and accessibility of our staff.
Initial Conversation and Free Consultation
Many companies charge you for the initial consultation. At RFMC, we see this as the beginning of our relationship. Whether you know what you want or you’re still thinking it through, our Remodeling Consultants will meet with you in your home or at our Showroom, and talk you through the process.
Pricing and Planning
After our free consultation, we’ll meet with you to finalize the labor proposal and the scope of the project. We’re known for standing by our estimates and communicating with you immediately if you make a decision that changes the estimate in any way. When working with RFMC, you’ll never be surprised by any hidden fees.
Renovation / Remodeling Filing Process
When doing a renovation project, one of the most common obstacles that catch owners off guard are the various approvals and the time needed before a project can start. The first step is to get your renovation project reviewed and approved.
Once you’re happy with the design, we’ll order the materials. Before we begin construction, we’ll assign a Project Manager to your renovation project and perform a job-site-walk-through with both the Remodeling Consultant present. While you are working on the design and material selections, our experienced staff will work behind the scenes securing project approvals and permits.
Once the materials arrive and the necessary approvals are obtained, we can begin construction. The Project Manager will facilitate communication between you, the crew and any professional tradesmen involved. If you need to work or be at home during construction, we’ll do everything possible to minimize the disruption to your life (or let you know long in advance if the project requires that you vacate the premises during part or all of construction).
Completion and Quality Assurance
When the majority of the construction is done, the Project Manager will walk through with you and create a “touch-up” list that documents any items that are incomplete or unsatisfactory. Once this list is compiled, the touch-up crew will go through and take care of every item on the list to your satisfaction. Your 1-year warranty begins after we complete this process.